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COMMUNITY INSIGHTS
BPS SYSTEMS
WHAT ARE COMMUNITY LABS?
Collection and use of insights from HIV prevention service users and their communities. Grassroots community labs use human-centered design (HCD) methods to solicit user preferences and community feedback, which informs better programming, improvements in client-centered care, and creation of feedback loops between communities, the district and city health offices, and facilities. This approach has been adapted in Lilongwe. Learn more >>
Richard Chilongosi,
Head of HIV Programs, Family Health Services

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